The Amazing, Respectful, Motivated, Outstanding, Remarkable (ARMOR) Award is presented monthly to someone in the NCCSD who “really gets it” when it comes to providing exceptional customer service, which in turn results in a positive impact on everyone including students, parents, co-workers, and members of the community.
Who gets Nominated?
Anyone in the NCCSD or community may nominate faculty and staff members. All nominations must include information on how the individual has provided exceptional customer service, as well as how the employee’s actions impacted the nominator. The nominator must include his/her name and contact information.
How are Winners Selected?
The NCCSD administrators and managers meet monthly representing all schools and district departments. The administrators and managers review nominations and select a NCCSD employee whom exhibits the traits of exceptional customer service.
What is the Process for Honoring ARMOR Winners?
We will recognize each ARMOR Customer Service winner at a monthly school board meeting. Winners have no idea who nominated them, until the actual school board meeting when the nominator joins the winner. The nominator will read their nomination at the board meeting.
ARMOR Customer Service winners receive specially designed ARMOR certificates from the school board to display in their work area. In addition, winners receive recognition in the form of an article and photo on the district website, Facebook page, Sun-News. An annual publication highlighting all the ARMOR winners for the academic year is also published and distributed throughout the community.
What Happens when a Nominee is not Selected as an ARMOR Customer Service Winner?
Nominees not selected as ARMOR Customer Service winners for a particular month, are held “in the pool” for a one more month. Following that time, the nomination forms of those not selected for the award are forwarded to the individual’s supervisor where they are recognized within the school or department.